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Fire & Water - Cleanup & Restoration

Do I have to wait to talk or see my adjuster before calling SERVPRO?

4/23/2019 (Permalink)

One of the moisture detection devices

Reasons not to wait for your adjuster to visit the home before cleanup. 

After your home in Chambersburg had water, fire or smoke damage it common to think that the insurance needs to visit the home before work begins or calling a professional services like SERVPRO of Chambersburg. 

1. It's in your policy to for the homeowner to prevent further damage. This includes fixing the source, turning off the water, moving items out of the area before they get wet. Also failure to respond quickly can cause some materials not to be salvageable or mold to develop.

2. A trusted industry leader like SERVPRO of Chambersburg has working relationships with majority of the insurance company understanding what documentation is needed before, during and after the job to keep things moving along. If an special item needs to be addressed SERVPRO of Chambersburg will consult with customer and insurance adjuster for approvals as well. 

3. Adjusters are busy and can take a week on average to visit the property to review damages. In fact, most times SERVPRO of Chambersburg has completed the drying services before the adjuster even arrives!  

4. The adjuster relies on SERVPRO of Chambersburg expertise to inform them of what plan of action needs to take place. Most adjuster do not have moisture meters or the standard training of the IICRC guidelines. 

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