Recent Posts

"Like it never even happened."

5/20/2020 (Permalink)

Living Room After Repairs After a fire loss this homeowner hired us for the rebuilding phase.

Here at SERVPRO we take pride in returing your home back to its preloss condition. Water damages, fire damages, and mold whatever the damage we are up for the task. We go the extra mile and find every detail to ensure our homeowners are happy at the end of their loss. Our before and after photos speak for themselves. A lot of our customers have even made comments that our end results look better than it did before. Whatever the damages may be we will go above and beyond to ensure the home is returned to how it was. Call us at our local office if you experience any damages so we at SERVPRO can make it " Like it never even happened."

Rain Rain Go Away

5/20/2020 (Permalink)

Flooded Basement After a heavy rain this homeowners sump pump stopped working causing their basement to flood.

After a heavy rain our phone begin to ring and they may not stop for a few day. We have noticed that after a heavy rain or several days of rain that homeowners experience flooded basements. Unfortunately, some homeowners are not covered by their insurance company for ground water or flooded basement due to a storm event. We at SERVPRO can not tell a homeowner their exact coverage, their insurance company will have to determine if they are covered or not. Regardless SERVPRO can be the ones to help. More times than not the reason the basements flood is due o an issue with the homes sump pump. Our truck mount makes it easy for our team to quickly extract the water out of the structure. Our  certified water techs are trained to find all the materials that are wet and how to handle each type of material. 

Hail, Wind Damage What homeowner should know.

5/19/2020 (Permalink)

A roof shingle with a chalk mark to indentify damage A roof shingle with a chalk mark to indentify damage

Every few years Franklin County PA will have a storm that causes hail or wind damage to homes. The damage can be minor to a small area of the roof just in need of a repair. Sometimes the damage is so severe it covers a large or whole roof and will need removed and replaced. We encourage customer to be caution during this time as you may have door to door sales representative from a new roofing company. In the industry these are often called “storm chasers”. They will often try to oversell the amount of damage and promise for the insurance to pay for the damages. These company’s often have been in business for a short period of time causing issues if they replace your roof and you later have an issue and they are now out of business.

We recommend homeowners to have a local trusted company to help them ethically navigate the process. Customer’s may hire SERVPRO of Chambersburg to be the expert to help coordinate the insurance and contractors needed for repairs. SERVPRO of Chambersburg has been trusted by many insurance companies to perform their inspection during difficult times like the COVID-19 shutdowns where insurance adjuster are limited to the kind of visit they can conduct to be essential.

Why trust a restoration company to help you in construction? We are the areas preferred vendor to repair homes with an insurance claim. Our owner, Marlin Myers has spent his first part of his career running his own construction company for 20+ years and completed more roofs then he can count. See our before and after work here: https://www.SERVPROchambersburg.com/before-after-photos/building-services

COVID-19 Services offered and Information needed for a quote.

5/19/2020 (Permalink)

Approximately Mid- March 2020 SERVPRO of Chambersburg started receiving phone calls from local businesses getting pricing for COVID-19 cleaning. The inquiries were for proactive cleaning or suspected/confirmed case cleaning. It is highly recommended that a company has a plan in place to quickly react in the time of need with a professional cleaning service like SERVPRO! The importance of have a professional who has experience in dealing with biological contaminates that will exceed the normally janitorial duties.

SERVPRO has several different EPA registered products that are labeled hospital-grade disinfectants with claims against similar pathogens to the coronavirus. While there are currently no products tested particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables.

What information is needed for a quote?

  1. Company Name
  2. Decision Maker Point of Contact: Full Name, Email Address and Phone Number
  3. Proactive or Suspected/Confirmed Case Cleaning?
  4. foot of area need to be serviced? Office Space vs Warehouse?
  5. Time of Service, standard hours, or evening/weekends?

From this the quote can be started. There may be a few follow up questions and depending the information a site visit may be needed.

Fire Tips for Kids

5/19/2020 (Permalink)

According to the American Burn Association, children are the most susceptible to burn injuries. 73% of all burn injuries happen in the home. At some point in time, children are going to be curious about fire, but it can be dangerous and costly.

Here are some tips to follow to keep your family safe according to the National Protection Association:

  • Be sure to keep all matches and lighters out of the reach of children, preferably somewhere up high or in a locked cabinet.
  • Closely supervise your children, making sure that they are away from any fire sources, including lit candles, cigarettes, fire pits, and stoves.
  • Take advantage of any opportunity to teach your children about fire safety.
  • Explain that fires are something to be taken seriously as they move very fast and can hurt you with contact.
  • Teach young children to not touch matches or lighters, and to notify an adult immediately if found.
  • Establish a clear set of rules and consequences about unsupervised and unapproved uses of fire.
  • Remember, children are always watching. Make sure you set a good example by handling fire in a safe manner.
  • Show your children appreciation for displaying respect and age-appropriate responsibility when it comes to fire.

If your children happen to burn themselves, cool the burn by running it under cold water for 10 to 15 minutes.

If it is a more serious burn, CALL 9-1-1.

Servicing your Smoke Alarm

5/19/2020 (Permalink)

We’ve all heard the low, quiet, annoying beeping sound from inside the house that feels like it never beeps when you are standing next to it. Yes, you know what we are talking about, the smoke alarm. Did you know that the beeping sound is a reminder to change the batteries and perform a quick service to ensure it is working properly? The question is, do you know how to service your smoke alarms? We found some tips from NFPA (National Fire Protection Association) about how to maintain your smoke alarms. 

  1. Smoke alarms should be maintained according to the manufacturer’s instructions.
  2. Test smoke alarms at least once a month using the test button.
  3. Make sure everyone in the home understands the sound of the smoke alarm and knows how to respond.
  4. Follow manufacturer’s instructions for cleaning to keep smoke alarms working well. The instructions are included in the package or can be found on the internet.
  5. Smoke alarms with non-replaceable 10-year batteries are designed to remain effective for up to 10 years. If the alarm chirps, warning that the battery is low, replace the entire smoke alarm right away.
  6. Smoke alarms with any other type of battery need a new battery at least once a year. If that alarm chirps, warning the battery is low, replace the battery right away.
  7. When replacing a battery, follow the manufacturer’s list of batteries on the back of the alarm or manufacturer’s instructions. The manufacturer’s instructions are specific to the batteries (brand and model) that must be used. The smoke alarm may not work properly if a different kind of battery is used.

When flooding affects your home our technicians may perform a technique called a "flood cut".

5/19/2020 (Permalink)

A room with missing drywall on the lower part of the wall A flood cut from black water/sewage.

This specific technique requires cutting out sections of drywall about a foot above the flood line to inspect the wall behind it. While this process is not always necessary, there are a few circumstances that may require it after a flood occurs.

1. Black Water Floods

When outdoor flooding invades your home from overflowing streams or rivers, it may contain sewage, chemicals or dead animal carcasses. This water can be considered contaminated and is known as black water. A flood cut is usually necessary when this type of flooding occurs because your home’s drywall and any insulation behind it may be affected by the dirty water and may need replacing.

2. Wet Insulation

Flood technicians may perform a flood cut and tear out sections of drywall if they believe any insulation behind your home’s walls has water damage. Because insulation cannot be properly dried, a flood cut may be needed to remove any wet material. Once the interior wall is cleaned and dried, new insulation can be installed.

3. Mold Growth

After flooding, mold can begin to grow behind interior walls and spread quickly if it is not addressed. Flood technicians may perform a flood cut to check for mold and treat the area if any is found. Because mold does not need sunlight to grow, it can spread from interior walls to other areas and cause an unpleasant odor in your home. A flood cut can prevent this and keep mold at bay.

Let's Order a Kitchen Cleaning

5/19/2020 (Permalink)

grease on a light fixture Grease built up on a light fixture.

Most operating commercial kitchens are cleaned regularly, or have a cleaning schedule. However, after many years in use sometimes grease may build up. SERVPRO takes pride in getting your kitchen as clean as possible. As picture is a light fixture that was in a small kitchen, after years of just quick wipe downs, grease accumulated. Our team used our SERVPRO HEAVY DEGREASER and lots of time and effort to get the grime off the light fixture. You can tell just how clean we eventually got the light. When we clean a kitchen we clean it right, walls, floors, sinks, anything in sight and within reach we can clean! Our customer was blown away with the ending results of this kitchen cleaning. Many people even mentioned that they have never seen the kitchen that clean! Call into our office to get your estimate for a kitchen cleaning. 

Destroy odors with deodorizations

4/28/2020 (Permalink)

A person in a protective white cleaning out a refrigerator Let SERVPRO handle those smelly jobs for you!

Causes of odors can be from a wide variety of sources. Cigarette smoke, pet odors, decomposition, mold and fire damages. SERVPRO of Chambersburg has several different options to help eliminate those odors. With technicians certified by the IICRC they are ready to provide specialized services that can remove those offensive odors. The first step is removing the source of the odor. This could mean hiring an exterminator to remove the dead animal under the home.

Cleaning is often a part of the deodorizing process. Cigarette smoke can leave a residue on the surfaces in the home even beyond the eye can see in the duct work. Walls may need to be washed, carpet may need to be cleaned, and painting to fully remediation the area.

Demo/Removal – In some difficult odor jobs like cat urine there may be areas that need to be demo’d or removed. Cat urine is one of the more difficult odors to remove as the enzymes in the urine create an unpleasant smell. The urine often also soaks into materials threw carpet into the subfloor. The carpet may need to be removed and the subfloor may be necessary to sealed with an odor blocker like Killz.

When Should You Call SERVPRO After A Fire?

4/28/2020 (Permalink)

Broken Window from Fire Damage This fire damage was caused by a faulty stove plug.

After a large fire damage takes place a lot of people wonder what now? If the structure is exposed in anyway such as broken windows, broken doors, or holes punched out in the roof or side of the home it is best to call SERVPRO as soon as possible. Our SERVPRO team can respond within hours to board up any exposed areas of the home. The board up not only protects your home from other people just walking in; it always protects your home from secondary damages. For example, if the home's roof is exposed and it rains the joist system may grow mold from becoming wet.